At My SportsMed Solutions Online Store, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward return and refund policy.
1. Return Period
You have 30 days from the date of delivery to return any item for a refund or exchange.
2. Eligibility for Returns
To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. A receipt or proof of purchase is required.
3. Non-Returnable Items
Some items are non-returnable, including opened medical supplies and personalized products.
4. Return Process
To initiate a return, please contact our customer service team at [insert contact email]. We will provide you with instructions on how to return your item.
5. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
6. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions regarding our Refund and Return Policy, please contact us.
